The supply chain is a network of suppliers, distributors, retailers, manufacturers, involved in the distribution and management of product inventory. Since it includes all the players that handle the inventory right from the raw materials to the finished product till it reaches the customer, it becomes necessary to optimize and keep track of the same.
Simplify supply chain solutions thus facilitates the bi-directional flow of materials, information, and funds and helps the business to be more systematic and organized.
The effective management of the supply chain results in a satisfied customer base. To achieve this in a global environment, organizations tend to outsource the various functions included in the supply chain to different entities.
As technology advanced, a number of software solutions have also been developed to automate the process. With an ultimate aim to ensure control of inventory and limit the supply while meeting the demand, these solutions effectively integrate and monitor the flow of products and services till it reaches the customers.
However, to ensure a large satisfied customer base, product manufacturers and service providers need tools that are flexible, collaborative with real-time analytical features that would facilitate quick and correct decision making.
The returns management solution which is the supportive arm of supply chain solutions ensures that the manufacturers and service providers make the right decisions before the goods are returned. Reverse logistics has a vital role in the supply chain solution. This process helps the manufacturer to know more about customer reactions, the quality of goods, vendor performance and strength of the marketing strategies.